Service
Delivery
From our artisans' workbench to your doorstep — here's how we get your handcrafted piece to you, safely and on time.
Delivery within Kenya
We deliver to every county in Kenya. Nairobi and surrounding towns get next-day delivery on in-stock items; upcountry orders typically arrive within 3–7 business days.
Shipping to the USA & Europe
Outside Kenya, orders are shipped via DHL with tracking provided once your parcel is dispatched. Our team will confirm your delivery estimate before you check out.
Delivery timelines
In-stock pieces ship within 24–48 hours of order confirmation. Custom and made-to-order pieces follow the timeline agreed on your custom order quote.
Careful, protective packaging
Every handcrafted piece — beadwork, jewelry, or decor — is wrapped and boxed to travel safely, so it reaches you exactly as our artisans made it.
Tracking your order
Once your order ships, our team will reach out directly with delivery updates. Real-time order tracking is on our roadmap.
Questions about a specific delivery?
Our team can confirm timelines, delivery windows, or installation details before you order.